To start or end service, you must notify the Utility Business Office at least 24 hours before you want service to begin or end.
Phone Service Changes
Please call 419-354-6252 to make arrangements. We will need the following information:
- Customer first and last name
- Complete street address for the service you wish to begin or end
- Customer phone number
- Customer email address
- Social Security number
- Name, address, and phone number of your closest relative
Online Service Changes
You can also make arrangements with the following online forms: