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BG Transit - Public Transportation
B.G. Transit - Public Transportation For Everyone
The mission of B.G. Transit is to provide safe, affordable, quality public transportation within the city limits of and area immediately surrounding Bowling Green, Ohio. All seven vans are fully accessible to persons with disabilities.
View the B.G. Transit Brochure (PDF). Alternative formats of this brochure may be obtained at the City Administrative Services Building located at:
304 N Church Street
Bowling Green, OH 43402
- General Information
- Fares
- Schedule a Ride
- Reduced Fare ID Card Application
- No Shows
- Questions, Comments & Complaints
General Information
The B.G. Transit is Bowling Green's public transportation system and it is open for use by everyone!
Many people think B.G. Transit is a "taxi", but it isn't. It is a demand-response public transit system that operates more like a bus service whose route is determined by scheduled rides. Because we are considered demand response we will do the best that we can to accommodate "last minute" reservations. If, however, you don't schedule your trip at least one hour in advance, you will be able to ride on a space-available basis only.
B.G. Transit is one of only a few public transportation systems in the State of Ohio, funded through grant money, which does not require 24-hour advanced reservations.
B.G. Transit services are funded in part by the City of Bowling Green, The Federal Transit Administration 5311 Program, the Ohio Department of Transportation (ODOT), and Community Development Block Grant dollars. Since our system is grant funded, we must follow service mandates established by the FTA and ODOT.
Quick Facts
- Transit service is limited to within one mile outside the corporation limits of Bowling Green.
- The service is an origin-to-destination service. Drivers may not enter any building while assisting passengers.
- Drivers may not enter any building but may assist in the loading or unloading of packages/items into the vehicle at the curb.
- All B.G. Transit vehicles are accessible to persons with disabilities.
Fares
Children under the age of 4, personal care attendants and language interpreters ride free.
Persons 4 to 64 Years of Age
- $4 Fare
- $4.50 Fare (rides originating or ending outside Bowling Green City limits)
Seniors (65 & up), Disabled Persons & Children Ages 4 to 13
- $2 Fare
- $2.25 Fare (rides originating or ending outside Bowling Green City limits)
(Transit Identification (ID) Card required.)
Package Fare Per Seat
When packages/bags take up seat space:
- $2 Fare
- $2.25 Fare (rides originating or ending outside Bowling Green City limits)
Transit ID Cards
Transit ID Card Applications are available online. Cards may also be requested in person by appointment only. Call 419-354-6203 to schedule an appointment between the hours of 8:30am to 3:30 pm, Monday through Friday. Cards will be either provided in-person or mailed to the recipient.
Schedule a Ride
To schedule a ride, call 800-579-4299 or call the Ohio Relay Network at 800-750-0750 at least one hour in advance of the time you want to be picked up.
When you call the 800 number you may hear a recording. Stay on the line until your call is answered. Calls for rides are answered in the order that they are received. If you hang up before the order-taker answers, you lose your place in the lineup.
Transit ID Cards
BG Transit ID Card Applications are available below. Cards may also be requested in person by appointment only. Call 419-354-6203 to schedule an appointment between the hours of 8:30am to 3:30 pm, Monday through Friday. Cards will be either provided in-person or mailed to the recipient.
BG Transit ID Card Application
No Shows
No shows or late cancellations are tracked each month within the calendar year. To learn more, view the B.G. Transit No-Show Policy (PDF).
Questions? Comments? Complaints?
Notifying the Public of Rights Under Title VI
The City of Bowling Green operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with The City of Bowling Green.
For more information on The City of Bowling Green's civil rights program, and the procedures to file a complaint, contact City of Bowling Community Development Administrator (Title VI Officer for B.G. Transit) at 419-354-6203, (TTY 800-750-0750, by email, or visit our administrative office at 304 North Church Street, Bowling Green, Ohio 43402.
For transportation-related Title VI matters, a complainant may file a complaint directly with the Ohio Department of Transportation by filing a complaint with:
Office of Equal Opportunity
Attention: Title VI Coordinator
1980 W Broad Street
Columbus, OH 43223
For transportation-related Title VI matters, a complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with:
Office of Civil Rights
Attention: Title VI Program Coordinator
East Building, 5th Floor-TCR
1200 New Jersey Avenue SE
Washington, DC 20590
If information is needed in another language, contact 419-354-6203.
Title VI Program
Complaint Procedure: the City of Bowling Green has adopted a formal Complaint Procedure to include Title VI complaints. Passengers of the B.G. Transit who wish to file a Complaint Report may do so following the established Complaint Procedure and using the City's Complaint Report form. Access links to both the procedure and report form:
If you need assistance completing a complaint form or have any questions, please call the City of Bowling Green Community Development Office at 419-354-6203 or you can email us.
ADA Grievance Procedure
In accordance with City Administrative Instruction Number 32, this Grievance Procedure (PDF) is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA"). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the City of Bowling Green.
The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, transit van number (if known), and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities, upon request.
The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:
Mr. Joe Fawcett
Director of Public Services
City of Bowling Green
304 N Church Street
Bowling Green, OH 43402-2399
-
B.G. Transit
Phone: 800-579-4299
Schedule a Ride
Call: 800-579-4299
Hours of Operation
Monday through Friday
6 AM - 8 PMSaturday
10 AM - 4 PMNo service on Sundays or the following Holidays:
- New Year's Day (January 1)
- Memorial Day (last Monday in May)
- Independence Day (July 4th)
- Labor Day (first Monday in September)
- Thanksgiving (fourth Thursday in November)
- Christmas (December 25)
B.G. Transit will also close if there is a Level 3 Snow Emergency declared.
Ohio Relay Service
For persons with speech and/or hearing impairments, contact us through the Ohio Relay Service at:
Hearing: 800-750-0750
Speech: 877-750-9097
General Information
Call: 419-354-6203General Information Hours
Monday through Friday
8 AM - 4:30 PM
Related Documents
- Americans with Disabilities Act Plan (PDF)
- Americans with Disabilities Act Grievance Procedure (PDF)
- B.G. Transit Brochure (PDF)
- B.G. Transit General Complaint Form (PDF)
- B.G. Transit No-Show Policy (PDF)
- Discrimination ADA or Civil Rights Process & Form (PDF)
- Title VI Program (PDF)
- (Old / Removed) B.G. Transit Civil Rights Complaint Form